Terms & Conditions

1. Introduction

Welcome to Karoo Select. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website.

2. Product Information

We strive to provide accurate product descriptions and images. However, we do not guarantee that product descriptions or other content are error-free. Please note that the actual product may vary slightly from the images shown.

3. Orders and Payments

All orders are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price, or if we suspect fraudulent activity. Payment must be made in full before the products are dispatched. We accept various payment methods as listed on our website.

4. Delivery Policy

We currently deliver to the East London areas listed on our website. Delivery times may vary based on your location and availability. If our delivery team arrives and the recipient is not available, we reserve the right to reschedule the delivery. An additional delivery fee may apply for the rescheduled delivery.

5. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery for resolution.

6. Customer Responsibilities

By using our website and placing an order, you confirm that you have the legal capacity to enter into these terms. You are responsible for providing accurate delivery information and for ensuring that someone is available to accept the delivery.

7. Changes to Terms

We reserve the right to update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site following any changes constitutes your acceptance of the new terms.

8. Limitation of Liability

To the fullest extent permitted by law, Karoo Select shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products or services.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at: info@karooselect.co.za