Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, karooselect.co.za, and use our services.

2. Information We Collect

We collect the following types of personal information:

Personal Details: Name, email address, phone number, and delivery address when you place an order.
Payment Information: Payment details are processed securely by third-party payment providers. We do not store your payment information.
Order History: Details of purchases and transactions made through our website.
Technical Data: IP address, browser type, and cookies to enhance website functionality and user experience.

3. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your order status and customer support inquiries.
To improve our website and services.
To send marketing communications (only with your consent).
To comply with legal and regulatory obligations.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet is 100% secure. We recommend using strong passwords and keeping your account details confidential.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Payment processors, delivery partners, and IT support services.
Legal Authorities: When required by law or in response to legal requests.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can modify your browser settings to disable cookies, but this may affect website functionality.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Lodge a complaint with the appropriate data protection authority.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@karooselect.co.za
Phone: +27 64 980 4475

Effective Date: 8 February 2025